Introduction
At Marketeam.ai, we are committed to collecting, maintaining, and securing your personal information in accordance with this Privacy Policy, as well as applicable laws, rules, and regulations. This policy applies to personal information collected from Marketeam online resources and communications (such as our website, email, applications, and other online tools) that display a link to this policy. “Personally Identifiable Information” (“PII”) is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
While using the Website or using any of the services offered through it, including contacting Us, You may be requested to provide information, including PII. You are not legally required to provide PII, however in the event you refuse to provide your PII, We may be unable to allow in order to enable you to access and use the services on Our Website.
By using the Website You hereby acknowledge, agree and explicitly consent of your own free will and although not necessarily required to do so under law, that your PII, will be stored, processed, used, held and managed by Us and/or on our behalf, inter alia, by magnetic or optical means that are designated for digital processing or in other forms of database(s) in accordance with applicable law for the purposes and in the manner described herein below in this Privacy Policy.
Please read our Privacy Policy carefully to get a clear understanding of how we organize, collect, use, protect or otherwise handle your PII in accordance with our website and the Services we provide. This Privacy Policy may be occasionally updated. If We make any substantial changes in the manner we use Your Personal Information, then We will provide a proper notice.
Information We Collect and Use
Customer Support and Inquiries: We collect personal information such as your first and last name, email address, telephone number, and other contact details when you submit requests regarding our products or services or contact us for support. This information is used solely for the purpose of responding to your inquiries.
Marketing and Promotional Purposes: We collect personal information like your name, company, address, email address, and telephone number when you subscribe to our newsletter or engage with our marketing materials. We collect this information only with your explicit, informed consent, and you may opt-out at any time.
By providing Marktrix your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. If you do not want to receive such email messages, you may opt out or change your preferences in your Account Page. Opting out may prevent you from receiving email messages regarding updates and/or service improvements.
Website and Service Improvement: We use personal information such as web server logs, IP addresses, cookies, and web beacons to administer and enhance our website and services. This information helps us to improve functionality and user engagement.
Cookies and Tracking Technologies: We utilize cookies, web beacons, and similar technologies to understand your preferences and enhance your experience on our site. Explicit consent is required for the use of such technologies, and you can modify your preferences at any time.
We have not sold consumer information for any monetary value. However, our use of cookies, advertising and tracking technologies may be a “sale” under certain U.S. state consumer privacy laws. This use of tracking technologies may also constitute “sharing” under certain U.S. state consumer privacy laws.
Legal Basis for Processing
You are not legally required to provide PII, however our processing of your personal information is based on the necessity to fulfill our service commitments to you, to comply with legal requirements, and to pursue our legitimate interests in improving our services and offerings.
You hereby acknowledge, agree and explicitly consent of your own free will and although not necessarily required to do so under law, that your PII, will be stored, processed, used, held and managed by us and/or on our behalf, inter alia, by magnetic or optical means that are designated for digital processing or in other forms of database(s) in accordance with applicable law.
Data Security
We implement robust security measures to prevent unauthorized access, use, or disclosure of your personal information. Our security protocols include:
Advanced Encryption: Use of state-of-the-art encryption technology to secure data transmissions and storage.
Access Controls: Limiting access to personal information to authorized personnel who need to know in order to perform their job functions.
Regular Security Audits: Conducting regular security assessments to identify and mitigate potential security vulnerabilities.
It is, however, your personal responsibility to ensure that the computer you are using is adequately secured and protected against malicious software, such as trojans, computer viruses, and worm programs. You are aware of the fact that without adequate security measures (e.g. secure web browser configuration, up-to-date antivirus software, personal firewall software, no usage of software from dubious sources) there is a risk that the data and passwords you use to protect access to your data, could be disclosed to unauthorized third parties. For more information about Marketeam’s Data Security, visit our Data Security Principles page.
Data Protection Officer (DPO)
We have appointed a Data Protection Officer to oversee our data security and compliance. For any inquiries related to your personal data, please contact our DPO at security@marketeam.ai.
Data Breach Notification and Fair Information Practices
In order to be in line with Fair Information Practices We will take the following responsive action, should a data breach occur:
We will notify you within the time required by applicable law, but no later than three business days from becoming aware of any such breach.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only those individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Data Sharing and International Transfer of Your PII
Personal information may be shared with third-party service providers who assist us in operating our services, conducting our business, or serving our users, under the strict condition that they adhere to privacy standards at least as strict as our own. Additionally, we may share your information when required by law or to protect our rights and safety. We will only disclose your PII to third parties who provide sufficient guarantees that they implement appropriate technical and organizational measures in such a manner that their processing of your PII will meet the requirements of Data Protection Regulation (as defined below) and ensure the protection of your rights and with whom We have written contracts that conform to our legal obligations under Data Protection Regulation.
We will not sell or otherwise transfer the personally identifiable information you provide to us at our Website to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent for your data to be shared in this manner. For the above purposes, personal information may be transferred to recipients in countries around the world (which may be located inside or outside the EU/EEA, European Economic Area) which may not have equivalent privacy and data protection laws to the country in which you reside.
When transferring to other countries, such transfers shall be protected by appropriate safeguards, namely the provisions of applicable law which relate to the protection of individuals with regards to the Processing of Personal Data to which a party may be subject including, without limitation, the Israeli Protection of Privacy Law, 5741-1981, the General Data Protection Regulation (EU) 2016/679, the Data Protection Act 2018, the Regulation of Investigatory Powers Act 2000, the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulation 2000, the Electronic Communications Data Protection Directive 2002/58/EC, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the guidance and code of practice issued by the Information Commissioner’s Office from time to time, directions of any competent regulatory authority, relevant regulatory guidance and codes of practice (collectively “Data Protection Regulation”) or to the extent transfers will cross borders to outside the EEA, such transfer shall be carried out in accordance with standard contractual clauses annexed to the EU Commission Decision 2010/87/EU of 5 February 2010 for the Transfer of Personal Data to Processors established in Third Countries under the Directive and pursuant to the Implementing Decision 914/2021/EU on standard contractual clauses for the transfer of personal data to third countries pursuant Regulation (EU) 679/2016 adopted by the European Commission on 4 June 2021 (the “Model Clauses”). The Moder Clauses can be found via the following link: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en.
You acknowledge that PII submitted by you for transmission through the Services may be transmitted around the world via the internet for the purpose of performing the Services and subject to the terms of this Privacy Policy and your agreement with us to purchase the Services.
Data Retention
Marketeam.ai stores personal information as long as it is necessary to fulfill the purpose for which the data has been collected. This means that Marketeam deletes your personal information either when such information is no longer necessary or upon your request. Statistics that have been anonymized may be saved thereafter. For avoidance of doubt personal information shall be retained for the duration of the Services up to a period of seven (7) years following the end of the Services after which period it will be deleted from our systems, unless otherwise required under applicable law.
Third-party Websites
Our Website / Application may contain links to a number of websites that may offer useful information to our visitors. Marketeam does not share your personal information with those websites and is not responsible for their privacy practices. It should be clarified that this Privacy Policy does not apply to those websites, and we recommend for these providers, that you read their privacy policies so you can understand the manner in which your PII will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Some of these third-party websites may have permission to include the Marketeam logo, even though they are not operated or maintained by Marketeam. Although we choose our business partners carefully, Marketeam is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our Website or are redirected to a third-party app or website or application, you are no longer governed by this Privacy Policy or our Terms of Service, and you should check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you. You can find the list of sub-processors here.
