Privacy Policy

Introduction

At Marketeam.ai, we are committed to collecting, maintaining, and securing your personal information in accordance with this Privacy Policy, as well as applicable laws, rules, and regulations. This policy applies to personal information collected from Marketeam online resources and communications (such as our website, email, applications, and other online tools) that display a link to this policy. “Personally Identifiable Information” (“PII”) is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

While using the Website or using any of the services offered through it, including contacting Us, You may be requested to provide information, including PII. You are not legally required to provide PII, however in the event you refuse to provide your PII, We may be unable to allow in order to enable you to access and use the services on Our Website.

By using the Website You hereby acknowledge, agree and explicitly consent of your own free will and although not necessarily required to do so under law, that your PII, will be stored, processed, used, held and managed by Us and/or on our behalf, inter alia, by magnetic or optical means that are designated for digital processing or in other forms of database(s) in accordance with applicable law for the purposes and in the manner described herein below in this Privacy Policy.

Please read our Privacy Policy carefully to get a clear understanding of how we organize, collect, use, protect or otherwise handle your PII in accordance with our website and the Services we provide. This Privacy Policy may be occasionally updated. If We make any substantial changes in the manner we use Your Personal Information, then We will provide a proper notice.

Information We Collect and Use

Customer Support and Inquiries: We collect personal information such as your first and last name, email address, telephone number, and other contact details when you submit requests regarding our products or services or contact us for support. This information is used solely for the purpose of responding to your inquiries.
Marketing and Promotional Purposes: We collect personal information like your name, company, address, email address, and telephone number when you subscribe to our newsletter or engage with our marketing materials. We collect this information only with your explicit, informed consent, and you may opt-out at any time.
By providing Marktrix your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. If you do not want to receive such email messages, you may opt out or change your preferences in your Account Page. Opting out may prevent you from receiving email messages regarding updates and/or service improvements.
Website and Service Improvement: We use personal information such as web server logs, IP addresses, cookies, and web beacons to administer and enhance our website and services. This information helps us to improve functionality and user engagement.
Cookies and Tracking Technologies: We utilize cookies, web beacons, and similar technologies to understand your preferences and enhance your experience on our site. Explicit consent is required for the use of such technologies, and you can modify your preferences at any time.
We have not sold consumer information for any monetary value. However, our use of cookies, advertising and tracking technologies may be a “sale” under certain U.S. state consumer privacy laws. This use of tracking technologies may also constitute “sharing” under certain U.S. state consumer privacy laws.

Legal Basis for Processing

You are not legally required to provide PII, however our processing of your personal information is based on the necessity to fulfill our service commitments to you, to comply with legal requirements, and to pursue our legitimate interests in improving our services and offerings.

You hereby acknowledge, agree and explicitly consent of your own free will and although not necessarily required to do so under law, that your PII, will be stored, processed, used, held and managed by us and/or on our behalf, inter alia, by magnetic or optical means that are designated for digital processing or in other forms of database(s) in accordance with applicable law.

Data Security

We implement robust security measures to prevent unauthorized access, use, or disclosure of your personal information. Our security protocols include:

Advanced Encryption: Use of state-of-the-art encryption technology to secure data transmissions and storage.
Access Controls: Limiting access to personal information to authorized personnel who need to know in order to perform their job functions.
Regular Security Audits: Conducting regular security assessments to identify and mitigate potential security vulnerabilities.

It is, however, your personal responsibility to ensure that the computer you are using is adequately secured and protected against malicious software, such as trojans, computer viruses, and worm programs. You are aware of the fact that without adequate security measures (e.g. secure web browser configuration, up-to-date antivirus software, personal firewall software, no usage of software from dubious sources) there is a risk that the data and passwords you use to protect access to your data, could be disclosed to unauthorized third parties. For more information about Marketeam’s Data Security, visit our Data Security Principles page.

Data Protection Officer (DPO)

We have appointed a Data Protection Officer to oversee our data security and compliance. For any inquiries related to your personal data, please contact our DPO at security@marketeam.ai.

Data Breach Notification and Fair Information Practices

In order to be in line with Fair Information Practices We will take the following responsive action, should a data breach occur:

We will notify you within the time required by applicable law, but no later than three business days from becoming aware of any such breach.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only those individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Data Sharing and International Transfer of Your PII

Personal information may be shared with third-party service providers who assist us in operating our services, conducting our business, or serving our users, under the strict condition that they adhere to privacy standards at least as strict as our own. Additionally, we may share your information when required by law or to protect our rights and safety. We will only disclose your PII to third parties who provide sufficient guarantees that they implement appropriate technical and organizational measures in such a manner that their processing of your PII will meet the requirements of Data Protection Regulation (as defined below) and ensure the protection of your rights and with whom We have written contracts that conform to our legal obligations under Data Protection Regulation.

We will not sell or otherwise transfer the personally identifiable information you provide to us at our Website to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent for your data to be shared in this manner. For the above purposes, personal information may be transferred to recipients in countries around the world (which may be located inside or outside the EU/EEA, European Economic Area) which may not have equivalent privacy and data protection laws to the country in which you reside.

When transferring to other countries, such transfers shall be protected by appropriate safeguards, namely the provisions of applicable law which relate to the protection of individuals with regards to the Processing of Personal Data to which a party may be subject including, without limitation, the Israeli Protection of Privacy Law, 5741-1981, the General Data Protection Regulation (EU) 2016/679, the Data Protection Act 2018, the Regulation of Investigatory Powers Act 2000, the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulation 2000, the Electronic Communications Data Protection Directive 2002/58/EC, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the guidance and code of practice issued by the Information Commissioner’s Office from time to time, directions of any competent regulatory authority, relevant regulatory guidance and codes of practice (collectively “Data Protection Regulation”) or to the extent transfers will cross borders to outside the EEA, such transfer shall be carried out in accordance with standard contractual clauses annexed to the EU Commission Decision 2010/87/EU of 5 February 2010 for the Transfer of Personal Data to Processors established in Third Countries under the Directive and pursuant to the Implementing Decision 914/2021/EU on standard contractual clauses for the transfer of personal data to third countries pursuant Regulation (EU) 679/2016 adopted by the European Commission on 4 June 2021 (the “Model Clauses”). The Moder Clauses can be found via the following link: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en.

You acknowledge that PII submitted by you for transmission through the Services may be transmitted around the world via the internet for the purpose of performing the Services and subject to the terms of this Privacy Policy and your agreement with us to purchase the Services.

Data Retention

Marketeam.ai stores personal information as long as it is necessary to fulfill the purpose for which the data has been collected. This means that Marketeam deletes your personal information either when such information is no longer necessary or upon your request. Statistics that have been anonymized may be saved thereafter. For avoidance of doubt personal information shall be retained for the duration of the Services up to a period of seven (7) years following the end of the Services after which period it will be deleted from our systems, unless otherwise required under applicable law.

Third-party Websites

Our Website / Application may contain links to a number of websites that may offer useful information to our visitors. Marketeam does not share your personal information with those websites and is not responsible for their privacy practices. It should be clarified that this Privacy Policy does not apply to those websites, and we recommend for these providers, that you read their privacy policies so you can understand the manner in which your PII will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Some of these third-party websites may have permission to include the Marketeam logo, even though they are not operated or maintained by Marketeam. Although we choose our business partners carefully, Marketeam is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our Website or are redirected to a third-party app or website or application, you are no longer governed by this Privacy Policy or our Terms of Service, and you should check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you.

Compliance with the Google /Meta API Services User Data Policy/Third Party Data Usage Restrictions

With respect to personal data we obtain from Google / Meta APIs used in our integration with certain Google services, our use of such personal data and data aggregated, anonymized, or derived therefrom is limited to certain purposes, in adherence with the Limited Use requirements as detailed in Google / Meta API Services User Data Policy, including the Limited Use Policy. To the extent any other information we received from third party APIs is limited to certain purposes or other use restrictions, then our use with respect to such information shall be limited in the same manner.

When it comes to the collection of PII from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not market to children under the age of 13 years old, and 13 year old are prohibited from using this Website without proper consents from guardians. Our Website is directed to an adult audience. We do not collect any personally identifiable information from anyone we know to be under the age of 16 without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.

California Consumer Privacy Act (CCPA)

California residents have specific rights under the California Consumer Privacy Act (“CCPA”). For more information and to exercise your rights, please see the Privacy Notice for California Residents.

California Online Privacy Protection Act

According to CalOPPA, we agree to the following:

Users can visit our website anonymously.
Once this Privacy Policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions
Send you additional information related to the Services.
Market to our mailing list or continue to send emails to our clients after the original engagement has occurred.

To be in accordance with CANSPAM, We agree to the following:

Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

ADDITIONAL CALIFORNIA PRIVACY DISCLOSURES

These Additional California Privacy Disclosures supplement the information contained in the in this Privacy Policy . These Disclosures apply only to our processing of your Personal Information for individuals residing in California and should be understood to apply to such residents as a supplement to the Privacy Policy.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of Personal Information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we disclosed Personal Information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

We do not collect Sensitive Personal Information

If you are a California resident, you may be entitled to certain rights (in addition to those in the Privacy Policy above) . These rights are described below:

Right to know regarding sale of Personal Information: You have the right to know whether we sell your Personal Information to third parties; the categories of Personal Information that we sold or disclosed for a business purpose; the categories of third parties to whom the Personal Information was sold or disclosed for a business purpose; and the business or commercial purpose for collecting or selling Personal Information.

Right to opt out of sale or sharing of your Personal Information: You have the right to opt out of the sale or sharing of your Personal Information. You can opt out from the collection and sharing of your Performance and Targeting Cookies as described in the “COOKIES” section in the Privacy Policy. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.

Opt-in

When you provide us with PII for a secondary reason, like marketing or other secondary reasons which We will convey to you from time to time if applicable, we will ask for your consent. After you opt-in, you may withdraw your consent at any time, by following the link provided for opt-out provided to you for this purpose when applicable.

Tracking

To the extent legally permitted We may allow third-party behavioral tracking.

Your Rights

In this section, we have done our best to summarize the rights that you may have under applicable data protection law. These are complex, and not all of the details have been included herein. In light of this, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under Data Protection Regulation are all or some of the following:

(a) the right to access;

(b) the right to rectification;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

You have the right to confirmation as to whether or not we process your PII and, where we do, access to the PII, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of PII concerned and the recipients of the PII. Providing the rights and freedoms of others are not affected, and as requested or approved by you, We will supply to you a copy of your PII. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can request to access your PII by requesting an e-mail summary from: ella@marketeam.ai.

You have the right to have any inaccurate PII about you rectified and, taking into account the purposes of the processing, to have any incomplete PII about you completed.

In some circumstances you have the right to the erasure of your PII, by providing adequate evidence attesting to your identity, without undue delay. Those circumstances include: the PII is no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; and the PII have been unlawfully processed. There are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.

In some circumstances you might have the right to restrict the processing of your PII. Those circumstances are (to the extent applicable under applicable Data Protection Regulation): you contest the accuracy of the PII; processing is unlawful but you oppose erasure; We no longer need the PII for the purposes of our processing, but you require PII for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, We may continue to store your PII. However, We will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You might have the right to object to our processing of your PII on grounds relating to your particular situation (to the extent applicable under applicable Data Protection Regulation). If you make such an objection, We will cease to process the PII unless We can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

To the extent that the legal basis for our processing of your PII is consent you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your PII by written notice to us in addition to the other methods specified in this section.

If you choose to exercise any of these rights, we will not discriminate against you in anyway. If you exercise certain rights, understand that you may be unable to use or access certain features of the Website or our services or properties.

If we do not grant your consumer request, you may have the right to appeal that denial.

Age of Consent

By using our website and/or the Services, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority in your state, province or country of residence and you have given us your consent to allow any of your minor dependents to use this site.

Law and Jurisdiction

The law that applies to activity on the Website and the Privacy Policy is the law of the State of Israel alone.

Exclusive jurisdiction to hear any dispute regarding the Website and/or the Privacy Policy and anything deriving thereunder is conferred to the competent court in the district of Tel Aviv-Jaffa, Israel.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. In the event of a material change, We shall notify you via email or by means of a prominent notice on the website.

If We are acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide our Services to you.

If you have any questions or concerns about this policy or your personal information, please contact us at:

Email: ella@marketeam.ai

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PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the privacy policy of Marketeam.ai (“Marktrix” or “we”) to be found at the following link: https://www.marketeam.ai/privacy-policy (“Privacy Policy”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”) in connection with the use of our Services (as defined in Marktrix’s Terms of Use found at https://www.marketeam.ai/terms-of-use ). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act (“CPRA”) and other California privacy laws in effect or as may take effect from time to time. Any terms defined in the CCPA or the CPRA have the same meaning when used in this notice.

Information we Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers	A real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	NO
C. Protected classification characteristics under California or federal law	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	NO
D. Commercial information	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
E. Biometric information	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
F. Internet or other similar network activity	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	YES
G. Geolocation data	Physical location or movements.	NO
H. Sensory data	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment-related information	Current or past job history or performance evaluations.	NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
K. Inferences drawn from other personal information.	Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	NO
L. Sensitive Personal Information under the CPRA	Social security, driver's license, state identification card or passport number. account log-in, financial account, debit card or credit number combined with any required security or access code, password or credentials allowing access to an account. racial or ethnic origin, religious or philosophical beliefs or union membership. The contents of a consumer’s physical mail, email and text messages, unless the business is the intended recipient of the communication. Precise geolocation. Genetic data. Biometric information processed for the purpose of uniquely identifying a consumer. Personal information collected and analyzed concerning a consumer’s health. Personal information collected and analyzed concerning a consumer’s sex life or sexual orientation.	NO

We obtain the categories of personal information listed above from the following categories of sources:

Directly from our clients or their agents. For example, from information our clients provide to us related to the Services for which they engage us.
Directly from you. For example, through information we ask from you when you subscribe and engage our Services.
Directly and indirectly from you when using our Services. For example, usage details collected automatically in the course of your interaction with our platform.

Use of Personal Information

We may use or disclose the personal information we collect, sell or share, for one or more of the following business purposes:

To fulfil or meet the reason for which the information is provided. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
To provide you with email alerts and other notices concerning our Services.
To improve our Services to you.
To provide, support, personalize, and develop our products, and services.
To create, maintain, customize, and secure your account with us.
To help maintain the safety, security, and integrity of our products and services, databases and other technology assets, and business.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
For testing, research, analysis and product development.
As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CCPA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We share your personal information with the following categories of third parties:

Please note, the CPRA amends the definition of “Third Party”, to be read as follows (amendments to the CCPA are provided in italic :

“Third party” means a person who is not any of the following:

(1) The business with whom the consumer intentionally interacts and that collects personal information from the consumer as part of the consumer’s current interaction with the business under this title.

(2) A service provider to the business; or

(3) A contractor.

Subsidiaries and affiliates
Our clients or their agents for which you have engaged in a business contract.
Service providers and contractors.
Third parties to whom you or your agents authorize us to disclose your personal information in connection with our Services.
Data aggregators
If you share PI with a third party for cross-contextual behavioral advertising, it must be mentioned.

Cross-context behavioral advertising” means the targeting of advertising to a consumer based on the consumer’s personal information obtained from the consumer’s activity across businesses, distinctly- branded websites, applications, or services, other than the business, distinctly-branded website, application, or service with which the consumer intentionally interacts.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

- Identifiers
- Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
- Commercial information
- Internet or other similar network activity

In the preceding twelve (12) months, we have not sold any personal information.

While we do not sell personal information in exchange for any monetary or other valuable consideration, we do share personal information for other benefits that could be deemed a “sale,” as defined by the CCPA (Cal. Civ. Code 1798.140(t)(1)). This includes sharing personal information with advertising networks, website analytics companies, and event sponsors.

Your Rights and Choices

The CCPA and CPRA provide consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA and CPRA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you the following, if applicable:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: (a) sales, identifying the personal information categories that each category of recipient purchased; and (b) disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Correction of Inaccurate Personal Information Rights

You have the right to request that we correct inaccurate personal information about you, taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and confirm your verifiable consumer request, we will use commercially reasonable efforts to correct your personal information as directed by you (and direct our service providers to correct it as well).

Deletion Request Rights

You have the right to request that we delete any of your personal information we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected the personal information, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, Correction and Deletion Rights

To exercise the access, data portability, correction of inaccurate personal information and deletion rights described above, please do so via the account deletion link from within your personal area https://app.marketeam.ai/user_settings

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to the registered email associated with the account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal information Sales Opt-Out and Opt-In Rights

We do not sell personal information. If for any reason any activity in the future may be regarded as a “sale” of your information then You have the right to direct us to not sell or share your personal information at any time (the “right to opt-out”). We do not sell or share the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer who is between 13 and 16 years of age. Consumers who opt-in to personal information sales may opt-out of future sales or shares at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following link our webpage or sending us a message: ella@marketeam.ai. Under the CPRA the link should be titled: “Do not Sell or Share My Personal Information”.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by visiting our website and sending us a message. We will only use personal information provided in an opt-out request to review and comply with the request.

Limitation of use and disclosure of sensitive personal information

You have the right to direct us to limit our use of your sensitive personal information (except for sensitive personal information that is collected or processed without the purpose of inferring characteristics about you; which shall be treated as personal information) to the necessary required to perform the services or provide the goods reasonably expected by an average consumer who requests such goods or services.

To exercise the right to limit the use of sensitive PI, you (or your authorized representative) may submit a request to us via the link from within your personal area https://app.marketeam.ai/user_settings

Once we receive a direction from you not to use or disclose your sensitive personal information, we will wait at least twelve (12) months before asking you to reauthorize use or disclosure of your sensitive personal information. However, you may change your mind and opt back in at any time by visiting our website and sending us a message.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA or CPRA rights. Unless permitted by the CCPA or CPRA, we will not do any of the following in connection with the exercise of your CCPA or CPRA rights:

Deny you use of our Services, unless we are unable to provide the Services should you delete, remove, or refuse to provide certain data, in which case we will inform you of such inability to continue to provide Services without adequate data.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

We will not be prohibited however, from offering loyalty, rewards, premium features, discounts, or club card programs consistent with this title.“Do Not Track” Disclosures

We are required to indicate whether we honour “Do Not Track” settings in your browser concerning targeted advertising. We adhere to the standards set out in this Privacy Notice and do not monitor or respond to Do Not Track browser requests.

Changes to Our Privacy Notice

We reserve the right to amend this Privacy Notice at our discretion and at any time. The date this Privacy Notice was last updated is identified at the bottom of this page. You are responsible for periodically visiting our website and this Privacy Notice to check for any changes. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this Privacy Notice, our Privacy Policy, the ways in which we collect and use your personal information, , you may contact us via email at ella@marketeam.ai.

Updated December 2024