General settings

General Settings is where you manage everything about your brand, your team, and your account. From updating your brand information and connecting integrations, to managing team members and account preferences - everything you need to keep Marketeam.ai running at its best is found here.

What Can I Manage in General Settings?

General Settings is divided into two main areas:

• Brand Settings: Everything related to your brand profile, competitors, integrations, and assets

• Account Settings: Everything related to your team, preferences, language, and account management

What is in Brand Settings?

Brand Information

Your brand information is the foundation that every AI marketing agent works from. You can update the following at any time:

• Brand Website: The primary URL of your brand

• Brand Name: The name of your brand as it appears across all agent outputs

• Brand Tagline: A short statement that captures your brand positioning

• Brand Description: A summary of what your brand does, who it serves, and what makes it different

Keeping your brand information accurate and up to date ensures every output your AI marketing agents produce is aligned to your brand from the start. You can edit any of these fields at any time and your agents will immediately work from the updated information.

How Do I Upload My Brand Guidelines?

You can upload your brand guidelines directly in Brand Settings. Your brand guidelines give your AI marketing agents a deeper understanding of your tone of voice, messaging rules, visual language, and any specific requirements for how your brand communicates.

The more detailed your brand guidelines, the more accurately your agents will produce on-brand output across every discipline.

How Do I Manage My Competitors?

Marketeam.ai automatically identifies up to five competitors for your brand during onboarding. You can edit, add, or remove competitors at any time from Brand Settings.

To get the most out of competitor tracking, you can also add your competitors social media profiles. This allows Marketeam.ai to track your competitors on social media, giving your agents visibility into their social activity, content themes, and engagement so you can benchmark your brand and identify opportunities.

Keeping your competitor list accurate and up to date directly improves the quality of the insights and recommendations your AI marketing agents produce.

How Do I Connect My Integrations?

You can connect and manage all of your marketing platform integrations from Brand Settings. Connecting your accounts gives your AI marketing agents the context and data they need to produce accurate, relevant, and brand-aligned output.

Social Media
Supported platforms: LinkedIn, Instagram, Facebook

Ad Platforms and Analytics
Supported platforms: Google Ads, Google Analytics, TikTok Ads, Meta Ads

CMS
Supported platforms: WordPress, HubSpot, Shopify, Wix

You can connect, disconnect, or update any integration at any time. Adding integrations after onboarding will immediately expand the context available to your agents.

How Do I Upload Brand Assets?

You can upload important brand assets directly in Brand Settings. Brand assets give your AI marketing agents additional reference material to work from when producing content and marketing output.

Assets you can upload include brand documents, messaging frameworks, product information, campaign briefs, and any other reference material that helps your agents understand your brand more deeply.

What is in Account Settings?

How Do I Manage Team Members?

Account Settings gives you a full view of everyone on your Marketeam.ai team. Admins can invite new team members directly from this section, giving them access to the platform and the AI marketing agents.

• Admins can view all team members, invite new members, and manage access

• Team members can collaborate with agents, review outputs, and contribute to the brand's marketing work

Can I Change My Language Settings?

Yes. You can switch the platform language at any time from Account Settings. Marketeam.ai supports multiple languages to ensure your team can work in the language that suits them best.

How Do I Manage My Cookie Preferences?

You can review and update your cookie preferences at any time from Account Settings. Marketeam.ai gives you full control over your cookie settings in line with your privacy requirements.

How Do I Download My Information?

You can request a download of your Marketeam.ai data at any time from Account Settings. This includes your brand profile, content history, and account information. Your data will be prepared and made available for download in a standard format.

How Do I Delete My Account?

You can request account deletion from Account Settings. Deleting your account will permanently remove your brand profile, agent history, connected integrations, and all associated data from Marketeam.ai. This action cannot be undone. If you have any questions before deleting your account, we recommend contacting our support team first.

Frequently Asked Questions

Can I edit my brand information after onboarding?
Yes. Your brand website, brand name, tagline, and description can all be updated at any time from Brand Settings. Your AI marketing agents will immediately work from the updated information.

Can I add my competitors social media profiles?
Yes. In addition to listing your competitors, you can add their social media profiles in Brand Settings. This allows Marketeam.ai to track competitor activity on social media and surface insights and opportunities for your brand.

How many competitors can I add?
Marketeam.ai identifies up to five competitors during onboarding. You can edit this list at any time from Brand Settings, removing competitors that are not relevant and adding ones that are missing.

Who can add new team members?
Only admins can invite new team members to Marketeam.ai. Admins can manage team access and invite new members directly from Account Settings.

Can I connect integrations after onboarding?
Yes. You can connect, disconnect, or update any integration at any time from Brand Settings. Adding integrations after onboarding will immediately expand the context your AI marketing agents have to work from.

Is my data safe if I delete my account?
When you delete your account, all associated data including your brand profile, agent history, and connected integrations are permanently removed from Marketeam.ai. We recommend downloading your information before proceeding with account deletion.

Last updated: July 2026